AGARWAL, S.; SRIVASTAVA, S. Customers’ Perception towards CRM Practices in reference to Organized Retail in India. Journal of Social Sciences Advancement, [S. l.], v. 2, n. 4, p. 105–112, 2021. DOI: 10.52223/JSSA21-020401-22. Disponível em: https://www.scienceimpactpub.com/journals/index.php/jssa/article/view/218. Acesso em: 29 apr. 2024.