Impact of Leadership & Motivational Skills, Teamwork & Problem-Solving Skills, and Communication Skills on Graduate Employability: Evidence from Universities of Sindh, Pakistan

Abstract

The current study aims to examine the role of three important skills, such as Leadership and Motivation Skills, Teamwork and Problem-Solving Skills, and Communication Skills, in graduates' employability in the service sector of Sindh, Pakistan. A survey approach was adopted, and a questionnaire was distributed among the service sector employees of Sindh, Pakistan, among those who are part of the hiring process in their respective firms. In order to test the hypothesis, Smart PLS (version 3) is used, and structural equation modeling (SEM) is tested. The findings of this study revealed that all three skills included in this study were found to have positive and significant impacts, such as Leadership and Motivations Skills, Teamwork and Problem-Solving Skills, and Communication Skills, on graduate employability in the service sector in Sindh, Pakistan. However, Communication Skills were considered with a higher beta value as compared to other skills may be due to customer dealing in the service sector. This study directed to the top management of Sindh's Universities that these skills should be developed among their graduates within the classroom and by designing additional curricular activities on the campus. Additionally, the findings of this study confirmed the existing literature review that these skills are important and cannot be ignored, especially in Universities.