IQBAL, A.; HASAN, M. A.; BUKHARI, S. F.; RAMISH, M. S. Determinants of Customer Satisfaction: The Moderating Role of Switching Cost towards Customer Loyalty in B2B Packaged Food Retail Setting. Journal of Education and Social Studies, [S. l.], v. 4, n. 1, p. 1–15, 2023. DOI: 10.52223/jess.20234101. Disponível em: https://www.scienceimpactpub.com/journals/index.php/jess/article/view/489. Acesso em: 24 apr. 2024.